Here at LiveMine Solutions we are excited to help you transform your mining operation. Our technical assistance and support experience will help all users get the most out of their LiveMine subscription to raise the bar on the information you can record during your everyday procedures.
LiveMine offers a range of technical assistance and support package options so you can match the best possible support for your operational needs. All LiveMine subscriptions include:
- standard business hours support
- access to the online knowledgebase containing the latest user manuals
- training videos
- FAQs, tips and tricks
Other options include upgraded 24 hours, 7 days a week support; a designated Support Account Manager; out-of-hours phone support and service-level guarantees.
Access the LiveMine Support Knowledgebase to get information, training videos and troubleshooting tips or
get in touch with our industry experts via support ticket or email.
QUALITY WORK QUALITY PEOPLE
Testimonials from happy clients.
“LiveMine is quicker than writing a PLOD and from a [Shift] Boss or Admin [perspective] you can understand it – no handwriting!”
“Easy to use, simple but effective layout. Makes recording data easier than writing a PLOD.”
“If your business is mining and you are wanting to understand what is happening with your personnel and equipment 24/7 you should seriously consider LiveMine. It allows machine operation data to be entered and validated by the end of shift limiting the burden of data entry. Operator tablets are user friendly and the LiveMine team have proven to actively support the implementation, development and maintenance of their product line in the field. There finally is a solution out there and I would not hesitate to recommend it.”
“Found the app very user friendly… sped the process up and found it cut down on double handling.”
“Every operator I spoke with thinks LiveMine is great… I believe LiveMine to be the best digital product I have seen in years. So easy to get data and quick too! A great tool in the ever-evolving mining world.”
“One touch as opposed to getting out paperwork….don’t need to keep track of times/pen/clipboard…makes keeping track of loads/time 100% easier.”