Support Options

LiveMine offers a range of technical assistance and support package options so you can match the best possible support for your operational needs. All LiveMine subscriptions include:

  • standard business hours support
  • access to the online knowledgebase containing the latest user manuals
  • training videos
  • FAQs, tips and tricks


Other options include upgraded 24 hours, 7 days a week support; a designated Support Account Manager; out-of-hours phone support and service-level guarantees.

Existing Clients

Access the LiveMine Support Knowledgebase to get information, training videos and troubleshooting tips or
get in touch with our industry experts via support ticket or email.


Testimonials from happy clients.